Read all documents and conditions being agreed before signing the account opening form.
Receive a copy of KYC, copy of account opening documents, and Unique Client Code.
Read the product/operational framework/timelines related to Trading and Clearing & Settlement processes.
Receive all information about brokerage, fees, and other charges levied.
Register your mobile number and email ID in your trading, demat, and bank accounts to get regular alerts on your transactions.
If executed, receive a copy of Power of Attorney. However, Power of Attorney is not mandatory as per SEBI/Stock Exchanges. Before granting Power of Attorney, carefully examine the implications.
Receive contract notes for trades executed, showing transaction price, brokerage, GST, STT, etc., within 24 hours of execution.
Receive funds and securities/commodities on time within 24 hours from pay-out.
Verify trade details on the Exchange websites through trade verification facility for discrepancies.
Receive account statements periodically. For running account settlement, ensure settlement within the prescribed timeline (30 or 90 days).
Approach stock brokers, Stock Exchanges, or SEBI for grievances, following prescribed timelines.
DON'Ts
Do not deal with unregistered stock brokers.
Do not forget to strike off blanks in your account opening and KYC forms.
Do not submit incomplete account opening or KYC forms.
Do not fail to inform changes in trading account details like updating bank information.
Do not transfer funds for trading to anyone other than a stockbroker's official account.
Do not ignore emails, SMS from stock exchanges regarding trades. Raise concerns promptly.
Do not opt for digital contracts if unfamiliar with computers.
Do not share your trading password.
Do not fall for fixed/guaranteed return schemes.
Do not respond to fraudulent emails or SMS promising profits in stock market schemes.
Do not follow herd mentality in investments. Seek professional advice.