+91-124-4154700 
investorgrievance@roinetsecurities.in
PARTNER LOGIN
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- Escalation Matrix for Investor Grievances
| Details of | Contact Person | Address | Contact Number | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | --- | Unit No-806-811, Tower-B, Emaar Digital Greens Building, Golf Course Extn Road Sector - 61, Gurgaon -122001 | 0124-4154700 | investorgrievance@roinetsecurities.in |
10:00 AM to 17:30 PM |
| Head of Customer Care (Related to Broking Activities) | --- | Unit No-806-811, Tower-B, Emaar Digital Greens Building, Golf Course Extn Road Sector - 61, Gurgaon -122001 | 0124-4154700 | ops@roinetsecurities.in |
10:00 AM to 17:30 PM |
| Head of Customer Care (Related to Depositories Activities) | --- | Unit No-806-811, Tower-B, Emaar Digital Greens Building, Golf Course Extn Road Sector - 61, Gurgaon -122001 | 0124-4154700 | dp@roinetsecurities.in |
10:00 AM to 17:30 PM |
| Compliance Officer | Mr.Anand Singh | Unit No-806-811, Tower-B, Emaar Digital Greens Building, Golf Course Extn Road Sector - 61, Gurgaon -122001 |
0124-4154700, Ext-767 |
anand.singh@roinetsecurities.in |
10:00 AM to 17:30 PM |
| CEO | Mr.Rahul Mathur | Unit No-806-811, Tower-B, Emaar Digital Greens Building, Golf Course Extn Road Sector - 61, Gurgaon -122001 |
0124-4154700, Ext-776 |
rahul.mathur@roinetsecurities.in | 10:00 AM to 17:30 PM |
| Director | Mr.Vivek Gupta | Unit No-806-811, Tower-B, Emaar Digital Greens Building, Golf Course Extn Road Sector - 61, Gurgaon -122001 |
0124-4154700, Ext-702 |
vivek.gupta@roinet.in | 10:00 AM to 17:30 PM |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges/Depositories at
- NSE: https://investorhelpline.nseindia.com/NICEPLUS/
- BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
- MCX: https://www.mcxindia.com/Investor-Services
- NCDEX: https://ncdex.com/investor_complaint
- NSDL: https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
- CDSL: https://www.cdslindia.com/Footer/grievances.aspx
Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal
Names and contact details of all Key Managerial Personel including Compliance Officer
| Sr. No. | Name of the Individual | Key Managerial/Compliance Office | Mobile Number | Email Id |
|---|---|---|---|---|
| 1 | Mr.Vivek Gupta | Designated Director | 91-7042499200 | vivek.gupta@roinet.in |
| 2 | Mr.Rahul Mathur | CEO | 91-9871022488 | rahul.mathur@roinetsecurities.in |
| 3 | Mr.Anand Singh | Compliance Officer | 91-9990697697 | anand.singh@roinetsecurities.in |
INVESTOR GRIEVANCE
In case of any grievances customer may write at:
| investorgrievance@roinetsecurities.in | for trading related grievances. |
| dp@roinetsecurities.in | for DP related grievances. |
| Click here to file complaint Online through SEBI SCORES - | Click here |
| Click here to file complaint Online with NSE- | Click here |
| Click here to file complaint Online with BSE - | Click here |
| Click here to file complaint Online with MCX- | Click here |
| Click here to file complaint Online with NCDEX - | Click here |
| Click here to file complaint Online with CDSL - | Click here |